1. Introduction
AKL Rentals (“we”, “our”, or “us”) is committed to safeguarding the privacy of our clients, tenants, and website visitors. This policy details how we collect, use, disclose, and protect your personal information in compliance with the New Zealand Privacy Act 2020.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, email address, and phone number.
- Identification Details: Date of birth, driver’s licence, or passport information.
- Financial Information: Bank account details and credit history.
- Tenancy History: Previous rental addresses and landlord references.
- Website Usage Data: IP addresses, browser type, and pages accessed.
3. How We Collect Information
We collect personal information through:
- Direct Interactions: When you fill out forms, contact us, or apply for tenancy.
- Third Parties: Credit reporting agencies, previous landlords, and publicly available sources.
- Website Cookies: To enhance user experience and analyse website traffic.
4. Use of Personal Information
We use your personal information to:
- Process tenancy applications and manage rental agreements.
- Communicate with you regarding our services.
- Conduct credit and reference checks.
- Comply with legal obligations.
- Improve our website and services.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Credit reporting agencies and debt collection services.
- Law enforcement agencies, if required by law.
- Service providers who assist us in our operations, under confidentiality agreements.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure.
7. Access and Correction
You have the right to access and correct your personal information held by us. To do so, please contact us using the details below.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website.
9. Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact:
Scott Davison
Property Manager
Auckland, New Zealand
Email: scott@aklrentals.co.nz
Phone: +64 22 1766314
This policy is effective as of November 2024.